Privacy Policy

03.07.23

12/06/2023

Our Company, E. KYRIAKIDES LIGHTING LTD, is active in the wholesale and retail trade of lighting fittings and lamps. As a Company, we would like to assure you that your personal data is safe and protected.

WHAT OUR POLICY COVERS
We are committed to do what is right in the way we collect, use and protect your personal data. For this reason, we have developed a Privacy Policy (“Policy”), which defines the types of personal data we collect, explains how and why we collect and use your personal data, explains when and why we share personal data within E.Kyriakides Lighting Ltd or with third parties and clearly describes the rights and choices you have regarding your personal data.

The Policy applies to you if you purchase from us and also if you contact us or we contact you about our products.

WHAT KIND OF PERSONAL DATA WE COLLECT
If you request a quotation and you are not already a customer of ours, on the quotation form we only record your name, and if already given to us by you, your contact details. In any case, you are free to contact the company yourself any time you wish. When placing an order with us, we collect your personal data (name, full address, telephone number, e-mail address) and, where appropriate, the payment method.

Whenever you contact us about our products either by phone, email, or through our website, we may also collect personal data that you provide about yourself. We also collect information from emails you sent to us to create a personal customer card.

Moreover, for marketing as well as after sales service purposes, we keep information about your purchases (for example, what you bought, when you bought it, payment method).

HOW AND WHY WE USE PERSONAL DATA
We use personal data to manage your accounts with us, process your orders and resolve any queries regarding your order.

We may process your personal data, provided that you have given us specific consent for processing (other than for the reasons listed above), and the lawfulness of the processing is based on that consent. You have the right to withdraw your consent at any time. However, any processing of personal data prior to receipt of your revocation will not be affected.

Photo shooting and/or posting of photos on social media and/or on the company's website for marketing and promotion purposes can only be done after we have obtained your consent.

WHEN AND WHY WE SHARE PERSONAL DATA WITHIN E. KYRIAKIDES LIGHTING LTD OR WITH THIRD PARTIES
We may share personal data with other organisations if the law or a public authority requires us to share personal data, or if we need to share personal data in order to exercise or defend our legal rights.

Except for the disclosures set out in this Policy, we will not disclose any personal information without your consent, unless we are legally entitled or required to do so (for example, if required to do so by a court of law or to prevent fraud or other crime).

HOW WE PROTECT YOUR PERSONAL DATA
At E. Kyriakides Lighting Ltd we are committed to respecting, protecting and preserving your privacy. Therefore, we have taken relevant measures.

For example, we use firewalls. We also apply physical access controls to our buildings and records to keep this data secure. We allow access only to employees who need it in order to perform their duties.

The aim of E. Kyriakides Lighting Ltd is to offer you the best possible shopping experience. Accordingly, new products and partnerships are added to our website from time to time. This may result in changes to our Policy, therefore you are encouraged to visit our website regularly in order to be aware of any amendments.

Any questions regarding the Policy should be directed to info@thelightpoint.com.cy. Alternatively, see the Contact page on our website www.thelightpoint.com. You should be aware that the internet is a non secure environment. Although we take appropriate technical and organizational measures to protect your personal data, please note that we cannot guarantee the security of the personal data you transmit to us over the Internet. However, we will continue to update these measures, as appropriate, when new technology becomes available.

We draw your attention to the fact that we do not accept any responsibility and cannot guarantee the security of your personal data when you visit the webpages of our representatives, through the links provided on our website.

PERSONAL DATA OF CHILDREN
We do not collect such information in the normal course of our company’s business. Where such collection is deemed necessary, this is done after obtaining the written consent of the child's parents or guardian.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION
Your personal data is kept for as long as you are a customer of our company. After our business relationship has ended, we may retain your data for up to ten (10) years, in accordance with the directive of the Personal Data Protection Commissioner (http://www.dataprotection.gov.cy) unless you inform us to the contrary. We may retain your data for longer than ten (10) years if we cannot delete it for legal, regulatory or technical reasons.

YOUR RIGHTS
In accordance with the General Data Protection Regulation (EU) 2018/679, which has been in force since 25 May 2018, you have rights regarding the personal data we hold concerning you.

These are:

Access to your personal data. This enables you, for example, to receive a copy of the personal data we hold about you and check that we are processing it lawfully. To obtain such a copy, you may contact us at info@thelightpoint.com.cy or alternatively see the Contact page on this website.

Correction of the personal data we hold. This enables you to correct any incomplete or inaccurate data we hold about you.

Deleting your personal data. This enables you to ask us to delete your personal data (known as the “right to be forgotten”) where there is no reason for us to continue processing it.

Objection to the processing of your personal data. If you file an objection, we will not process your personal data further, unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights and freedoms.

You also have the right to object to the processing of your personal data for marketing purposes. If you object to processing for marketing purposes, we will stop processing your personal data for these purposes.

Access to a copy of your personal data kept by us that is formatted in a structured, widely used form and transmission of this data to other organisations. You also have the right to request that your personal data be transferred directly by us to other organisations indicated by you (known as the right to data portability).

Withdraw your consent to the processing of your personal data at any time. Please note that any withdrawal of consent will not affect the lawfulness of the processing that was based on your consent before this was withdrawn or revoked by you. You have the right to withdraw the consent you have given us, or change your preferences by informing us at info@thelightpoint.com.cy.

If, at any time, you believe that you have received, in error, messages to your e-mail address from E. Kyriakides Lighting Ltd concerning a third party, you are kindly requested to report this to us at info@thelightpoint.com.cy or alternatively see the Contact page at this website.

It is very important to us that we provide you with the highest level of service. To enable us do this, we may contact you, using one of the contact methods you have provided us with, with details of products we think might be of interest to you. If at any time you do not wish to receive this information, please let us know by emailing us at info@thelightpoint.com.cy. Please note that active customers will continue to receive information with regards to their orders and bills.

We aim to keep the information we hold on you as accurate as possible. If you wish to review or change the information you have provided us, you can do so at any time using the Contact page on this website.

RIGHT TO COMPLAINT
If you have exercised any or all of your data protection rights and are still concerned about how your personal data is being used, you have the right to complain by contacting us at info@thelightpoint.com.cy, or by filling out the form on the Contact page on our website.

CHANGES TO THIS PRIVACY STATEMENT
We may amend or change our privacy statement from time to time. You will be duly notified when there are significant changes to this privacy statement. The statement is posted on our website, with the revision date listed at the top of that page.

CONTACT US
To exercise any of your rights or if you have any other questions about the use of your personal data, please contact us by sending a message to info@thelightpoint.com.cy or by filling out the form on the Contact page on our website.

We will try to respond to your queries the soonest possible.